Every member of the New Dawn team was wonderful

A New Dawn Realty helped us find a new home when we were ready to downsize and then helped us sell our previous home. Every step of the way, each person on the team was professional, helpful, knowledgeable, proactive, and went above and beyond our expectations. John, Phillip, Dawn, and Robin made each step of the journey as easy as it could be. John showed us many properties as we searched to find just the right home for us; each time, his expertise was invaluable as he asked us questions that helped us evaluate each property in terms of how well it fit our needs. He also gave us his input on the asking price and let us know which properties were overpriced. When we found just the right (hot!) property, he helped us make an offer that the buyer accepted when she was receiving multiple offers. He also helped us find a painter on short notice when we were ready to put our house on the market and provided names of experts that he had already vetted to meet our timeline for all of our needs at the new house. When we ready to sell, Phillip came to the house and told us what we needed to do to prepare the property to sell and let us know the range of asking prices he suggested. He was very knowledgeable about the area where we lived and understood the market there. His energy and excitement for real estate were evident and helped us feel confident that we were in good hands. His assistant, Robin, sent us paperwork, asked follow-up questions, and even provided examples of completed documents when the questions on official forms were somewhat confusing. She explained items that we did not understand, making it easy to know how to answer them. When the house went on the market, Phillip scheduled an open house for the first weekend and kept us informed about showings and feedback from prospective buyers. We had a great offer the very first day! Phillip made helpful suggestions for negotiating the details of the offer that were accepted by the buyer. Once the offer was settled, Dawn came on board as our closing coordinator. She was absolutely the best! She explained each step as we progressed through due diligence and kept us informed about the buyers’ needs and requests. Dawn was always prompt in her communications and answered our questions with expertise. She made the weeks leading up to closing practically stress-free. By the end of the sale, we had been in such constant, close contact that I felt like I knew her personally. Every member of the New Dawn team was wonderful; we could not have asked for a better group to help us through all things real estate. I highly recommend A New Dawn for anyone who wants expert guidance, people who value your needs and opinions, and someone who knows the market in your area.”

Mike & Jamie Swanger, Reidsville